{"id":1975,"date":"2026-11-04T13:56:49","date_gmt":"2026-11-04T05:56:49","guid":{"rendered":"https:\/\/globalgenius.com.my\/?page_id=1975"},"modified":"2026-11-07T14:47:27","modified_gmt":"2026-11-07T06:47:27","slug":"kemahiran-berunding-sinergi","status":"publish","type":"page","link":"https:\/\/globalgenius.com.my\/en\/kemahiran-berunding-sinergi\/","title":{"rendered":"Negotiation Skills: S.I.N.E.R.G.I"},"content":{"rendered":"
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Home \/ Training Programmes \/ Negotiation Skills: S.I.N.E.R.G.I<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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SALES & NEGOTIATION<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Negotiation Skills:
S.I.N.E.R.G.I<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Prepare for negotiations, understand both parties\u2019 interests and work towards clear, practical agreements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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S.I.N.E.R.G.I is negotiation skills training for managers, procurement teams and sales teams working towards agreement. Prepare goals, understand the other party\u2019s interests and explore options before finalising negotiations.<\/p>

Preparing for negotiation skills training<\/h3>

Negotiation skills training should start with the kind of agreement your team wants to reach. Discussions with customers, suppliers or other departments involve different stakeholders and decision boundaries. Explain what can be negotiated, what needs approval and what the discussion must achieve. This context helps GGC discuss a training focus suited to participants\u2019 responsibilities.<\/p>

Prepare an anonymised situation covering the goals, constraints and options available to each party. Distinguish underlying interests from demands stated at the beginning. Use a general outline for the initial discussion and avoid confidential prices, customer contracts or third-party information. Organisers can explain participants\u2019 experience so examples are neither too basic nor too complex.<\/p>

S.I.N.E.R.G.I focuses on preparation, understanding interests, exploring options and reaching agreement. If the main need is prospect conversations and explaining an offer\u2019s value, compare Pukau Selling. Negotiation skills do not mean obtaining everything requested; organisers can discuss how to assess options and record agreements clearly within organisational processes and decision-making authority.<\/p>

Details to confirm with GGC<\/h3>

Before choosing a programme, share the target group, participant numbers, departmental functions and preferred language. Explain the work situation you want to improve and what your team has already tried. This helps the discussion about focus, duration, format and activities. These details need to be agreed with GGC according to organisational needs and participant experience.<\/p>

Use brief, anonymised examples for the initial discussion. Describe the roles involved, the challenge and what organisers want participants to practise. Avoid sending customer names, confidential organisational information or employees\u2019 personal details through the enquiry form. Examples do not need to be long; clear context is more helpful than a list of problems without priorities.<\/p>

Choosing a module and planning follow-up<\/h3>

You can choose up to three modules on the Training Programmes page to discuss with GGC. After a session, organisers can agree one work action, who is responsible and a review date using internal processes. Follow-up helps connect learning with real work situations. Performance changes still depend on implementation, organisational support and the team\u2019s context.<\/p>

During the initial discussion, distinguish essential topics from optional ones. If time is limited, agree priorities first and discuss room for practice and feedback. An agreed scope helps organisers prepare participants and assess the suitability of a proposed programme before making a decision.<\/p>

Further reading: the negotiation preparation checklist from Harvard Law School\u2019s Program on Negotiation.<\/a><\/p>

See Pukau Selling if your team\u2019s priority is understanding prospects and explaining your offer\u2019s value.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Who It's For<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For managers, procurement officers, sales teams and staff negotiating with customers, suppliers or internal stakeholders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What You'll Learn<\/h2>\t\t\t\t<\/div>\n\t\t
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01<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Negotiation Preparation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Set goals, priorities and limits before negotiating.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Underlying Interests<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Distinguish stated positions from the interests behind them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Agreement and Follow-Up<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Develop options and summarise agreements and follow-up actions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Training Topics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Topics that may be covered in this programme:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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01 \u2014 Negotiation Preparation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Negotiation preparation, information and priorities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02 \u2014 Exploratory Questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Exploratory questions and understanding the other party\u2019s interests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03 \u2014 Options and Managing Impasses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Trade-offs, concessions and managing deadlock.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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04 \u2014 Summarising the Agreement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Summarising agreements and clarifying responsibilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Two-party negotiation simulations, exercises in identifying shared interests and preparing agreement summaries from the cases discussed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Choose up to 3 modules that suit your organisation.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Add this module to your selection form. The GGC team can discuss the focus, duration and training format to suit your organisation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\u2190 Back to Training Programmes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Home \/ Program Latihan \/ Kemahiran Berunding: S.I.N.E.R.G.I JUALAN & RUNDINGAN Kemahiran Berunding:S.I.N.E.R.G.I Buat persediaan rundingan, fahami kepentingan kedua-dua pihak dan cari persetujuan yang jelas serta boleh dilaksanakan. Pilih Modul \u2192 \u2190 Kembali ke Program Latihan Gambaran keseluruhan Latihan kemahiran berunding S.I.N.E.R.G.I untuk pengurus, perolehan dan pasukan jualan yang perlu mencapai persetujuan. Sediakan matlamat, fahami […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1975","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/pages\/1975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/comments?post=1975"}],"version-history":[{"count":13,"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/pages\/1975\/revisions"}],"predecessor-version":[{"id":2166,"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/pages\/1975\/revisions\/2166"}],"wp:attachment":[{"href":"https:\/\/globalgenius.com.my\/en\/wp-json\/wp\/v2\/media?parent=1975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}