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COMMUNICATION & TEAMWORK

Presentations & Public Speaking:
S.P.E.A.K

Structure your presentation, strengthen your delivery and handle questions so your message is easier for audiences to understand.

Suasana latihan — Pembentangan & Pengucapan Awam: S.P.E.A.K

Overview

S.P.E.A.K is public speaking and presentation training for officers, executives and leaders who present ideas to groups. Structure your message around the audience, practise delivery and work on handling questions.

Preparing for public speaking in your organisation

Choose public speaking training according to situations participants regularly face. Project presentations to management, staff briefings and speeches to the public call for different preparation. Explain who the audience is, the purpose of the presentation and the action you want listeners to take. These details help organisers explain their training needs to GGC before agreeing the session focus.

For the initial discussion, prepare a sample topic or presentation outline with confidential details removed. Explain whether the main challenge is selecting content, opening a speech, explaining information or answering questions. If participants have different roles, list each group’s presentation types so examples can be discussed more precisely and time can focus on the most important needs.

S.P.E.A.K focuses on presentation preparation, delivery and audience interaction. If the main problem is misunderstood daily instructions or conversations between colleagues, also compare the C.O.N.N.E.C.T Communication Skills module. For public speaking practice, organisers can discuss a suitable practice setting and feedback time based on participant numbers and programme duration.

Details to confirm with GGC

Before choosing a programme, share the target group, participant numbers, departmental functions and preferred language. Explain the work situation you want to improve and what your team has already tried. This helps the discussion about focus, duration, format and activities. These details need to be agreed with GGC according to organisational needs and participant experience.

Use brief, anonymised examples for the initial discussion. Describe the roles involved, the challenge and what organisers want participants to practise. Avoid sending customer names, confidential organisational information or employees’ personal details through the enquiry form. Examples do not need to be long; clear context is more helpful than a list of problems without priorities.

Choosing a module and planning follow-up

You can choose up to three modules on the Training Programmes page to discuss with GGC. After a session, organisers can agree one work action, who is responsible and a review date using internal processes. Follow-up helps connect learning with real work situations. Performance changes still depend on implementation, organisational support and the team’s context.

During the initial discussion, distinguish essential topics from optional ones. If time is limited, agree priorities first and discuss room for practice and feedback. An agreed scope helps organisers prepare participants and assess the suitability of a proposed programme before making a decision.

Further reading: Toastmasters International’s guide to preparing a speech.

Compare C.O.N.N.E.C.T Communication Skills for everyday conversations and shared understanding.

The focus, activities, duration, language and delivery format will be agreed with GGC based on your organisation’s needs, participants’ experience and programme goals.

Who It's For

For officers, executives, supervisors and leaders who present ideas, deliver briefings or speak to groups.

What You'll Learn

01

Presentation Structure

Structure the opening, key points and conclusion around the purpose of a presentation.

02

Confident Delivery

Use voice, body language and visual materials to support the message.

03

Calm Q&A

Handle questions and answers with greater clarity and composure.

Training Topics

Topics that may be covered in this programme:

01 — Know Your Audience and Define the Key Message

Define the presentation goal and adapt the message to the audience.

02 — Structure the Presentation and Choose Examples

Organise the opening, main points and conclusion with examples that are easy to follow.

03 — Voice, Body Language and Managing Nerves

Use your voice and body language while managing nerves.

04 — Slides and Handling Questions

Choose visuals that support the message and answer questions clearly.

Suasana latihan — Pembentangan & Pengucapan Awam: S.P.E.A.K

Short participant presentations, opening exercises and feedback sessions to identify opportunities for improvement.

Choose up to 3 modules that suit your organisation.

Add this module to your selection form. The GGC team can discuss the focus, duration and training format to suit your organisation.

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