Contact Us

First, describe the training goal and the work situation you want to improve. Choose one or two priorities so the main need is clear. For example, explain whether the team needs skills in communicating messages, giving feedback, serving customers or explaining a sales offer. A summary of the actual situation is more helpful than a programme title without the organisation’s purpose.

Second, describe who will attend and the estimated number of participants. Explain the roles, departmental functions and experience levels to consider. A new team may need different foundations from experienced supervisors. If participants come from several units, describe their shared challenges and differences so the training focus can be discussed more clearly.

Third, share the timing, location, language and duration being considered. If these details are not final, explain the available options for the initial discussion. This helps GGC understand the delivery context alongside content needs. Programme focus, activities, duration, language and format need to reflect organisational requirements and participant experience before the proposal is finalised.

If several departments are involved, appoint a coordinator to gather requirements and review the proposal. List essential topics and optional ones. Using the same brief allows HR, supervisors and organisers to discuss programme options with consistent information before deciding the training scope for the team.

Start with the Training Programmes page and compare each programme’s target audience and topics. Choose one to a maximum of three modules closest to your team’s priorities. Read module details before submitting your selection through the form on that page. If you are still unsure, contact us through this consultation form and explain the situation needing attention first.

Use anonymised summaries when preparing examples. Describe the roles involved, the challenge and the intended action. You do not need to send customer names or confidential employee details to explain a training need. If several skills are involved, list them in priority order to give the scope and timing discussion a clear direction.

You can use this page’s form, call 013-327 1355, email admin@globalgenius.com.my or open the WhatsApp link provided. Choose the channel that suits how you want to explain your organisation’s requirements. For matters requiring a visit to the GGC office in Ukay Perdana, contact us first so the visit details can be discussed with the team.